RETURNS/REFUNDS

RETURNS/REFUNDS

Please note to choose your items carefully as we are not able to accept returns or exchanges after your order has been shipped.

Must contact me within: 7 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations on personalized orders

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I always take a photo of the package before I send and I’m happy to send you a photo of the envelope/parcel if required. NO refunds on lost or delayed mail!